Terms of Service – LEAD Playbook
Terms of Service – LEAD Playbook
Terms of Service – LEAD Playbook
Effective Date: 28th March 2025
Welcome to Engage & Inspire! These Terms of Service apply to any purchase of the LEAD Playbook, whether made for individual use or on behalf of others through a bulk order.
By completing your purchase, you’re agreeing to the following terms — all designed to keep things clear, fair, and GDPR-friendly for everyone.
1. What You’re Buying
The LEAD Playbook is a personalised leadership insight tool.
Each Playbook is generated based on responses to an 18-question behavioural questionnaire and provides practical, scenario-based leadership insight based on an individual’s unique blend of preferences.
You may purchase:
A single Playbook for your own development
Bulk licences for others within your organisation
Each Playbook is unique to the person who completes the questionnaire and is intended for their personal leadership development.
2. Not a Psychometric Assessment
The LEAD Playbook is not a psychometric profile.
It does not assess personality, intelligence, ability, or performance.
It is designed to support self-awareness and leadership development based on behavioural preferences — not to inform hiring, promotion, or performance decisions.
If you’re looking for something that ticks those boxes, this isn’t it.
3. Data and Privacy
We only collect what we need to generate and deliver each Playbook:
First name, surname, and email address. That’s it.
We:
Do not store personal data for longer than 30 days
Do not use your data for marketing without consent
Do not share data with any third parties
Do anonymise behavioural scores before sending them to our AI system for Playbook generation
If you're purchasing Playbooks in bulk, it's your responsibility to ensure the data entered (names and emails) has been collected with the appropriate consent and in accordance with your organisation’s data protection policies.
We take privacy seriously. You can view our Privacy Policy for all the details.
4. Delivery
Playbooks are usually delivered by email within a few hours of the questionnaire being completed.
Emails will come from: hello@engageandinspire.co.uk
To help us deliver without delays:
Please ensure this email address is not blocked or filtered by your organisation's IT systems or spam filters
For bulk orders, we provide a client tracker so you can monitor usage and see who has or hasn’t completed the questionnaire
We’ll always do everything possible to ensure your team receives their Playbooks smoothly and on time. If there are any delivery hiccups, just get in touch and we’ll be happy to help.
5. Refunds
Because each Playbook is fully personalised and generated through a live process, we are unable to offer refunds once a Playbook has been created.
That said — if something hasn’t worked properly, let us know. We want you to love what you receive, and we’ll do what we can to make it right.
6. Use of the Playbook
The LEAD Playbook is for personal or internal use only.
You may:
Share it with the individual it was created for
Use it in team development conversations or leadership sessions
You may not:
Modify or reproduce the content for resale
Use it as a formal performance or selection tool
Share the content publicly without our permission
All content remains the intellectual property of Engage & Inspire Ltd.
7. Contact Us
Got a question about your order or these terms?
We’re a real human team and we’d love to help.
📧 Email: hello@engageandinspire.co.uk
Effective Date: 28th March 2025
Welcome to Engage & Inspire! These Terms of Service apply to any purchase of the LEAD Playbook, whether made for individual use or on behalf of others through a bulk order.
By completing your purchase, you’re agreeing to the following terms — all designed to keep things clear, fair, and GDPR-friendly for everyone.
1. What You’re Buying
The LEAD Playbook is a personalised leadership insight tool.
Each Playbook is generated based on responses to an 18-question behavioural questionnaire and provides practical, scenario-based leadership insight based on an individual’s unique blend of preferences.
You may purchase:
A single Playbook for your own development
Bulk licences for others within your organisation
Each Playbook is unique to the person who completes the questionnaire and is intended for their personal leadership development.
2. Not a Psychometric Assessment
The LEAD Playbook is not a psychometric profile.
It does not assess personality, intelligence, ability, or performance.
It is designed to support self-awareness and leadership development based on behavioural preferences — not to inform hiring, promotion, or performance decisions.
If you’re looking for something that ticks those boxes, this isn’t it.
3. Data and Privacy
We only collect what we need to generate and deliver each Playbook:
First name, surname, and email address. That’s it.
We:
Do not store personal data for longer than 30 days
Do not use your data for marketing without consent
Do not share data with any third parties
Do anonymise behavioural scores before sending them to our AI system for Playbook generation
If you're purchasing Playbooks in bulk, it's your responsibility to ensure the data entered (names and emails) has been collected with the appropriate consent and in accordance with your organisation’s data protection policies.
We take privacy seriously. You can view our Privacy Policy for all the details.
4. Delivery
Playbooks are usually delivered by email within a few hours of the questionnaire being completed.
Emails will come from: hello@engageandinspire.co.uk
To help us deliver without delays:
Please ensure this email address is not blocked or filtered by your organisation's IT systems or spam filters
For bulk orders, we provide a client tracker so you can monitor usage and see who has or hasn’t completed the questionnaire
We’ll always do everything possible to ensure your team receives their Playbooks smoothly and on time. If there are any delivery hiccups, just get in touch and we’ll be happy to help.
5. Refunds
Because each Playbook is fully personalised and generated through a live process, we are unable to offer refunds once a Playbook has been created.
That said — if something hasn’t worked properly, let us know. We want you to love what you receive, and we’ll do what we can to make it right.
6. Use of the Playbook
The LEAD Playbook is for personal or internal use only.
You may:
Share it with the individual it was created for
Use it in team development conversations or leadership sessions
You may not:
Modify or reproduce the content for resale
Use it as a formal performance or selection tool
Share the content publicly without our permission
All content remains the intellectual property of Engage & Inspire Ltd.
7. Contact Us
Got a question about your order or these terms?
We’re a real human team and we’d love to help.
📧 Email: hello@engageandinspire.co.uk
Effective Date: 28th March 2025
Welcome to Engage & Inspire! These Terms of Service apply to any purchase of the LEAD Playbook, whether made for individual use or on behalf of others through a bulk order.
By completing your purchase, you’re agreeing to the following terms — all designed to keep things clear, fair, and GDPR-friendly for everyone.
1. What You’re Buying
The LEAD Playbook is a personalised leadership insight tool.
Each Playbook is generated based on responses to an 18-question behavioural questionnaire and provides practical, scenario-based leadership insight based on an individual’s unique blend of preferences.
You may purchase:
A single Playbook for your own development
Bulk licences for others within your organisation
Each Playbook is unique to the person who completes the questionnaire and is intended for their personal leadership development.
2. Not a Psychometric Assessment
The LEAD Playbook is not a psychometric profile.
It does not assess personality, intelligence, ability, or performance.
It is designed to support self-awareness and leadership development based on behavioural preferences — not to inform hiring, promotion, or performance decisions.
If you’re looking for something that ticks those boxes, this isn’t it.
3. Data and Privacy
We only collect what we need to generate and deliver each Playbook:
First name, surname, and email address. That’s it.
We:
Do not store personal data for longer than 30 days
Do not use your data for marketing without consent
Do not share data with any third parties
Do anonymise behavioural scores before sending them to our AI system for Playbook generation
If you're purchasing Playbooks in bulk, it's your responsibility to ensure the data entered (names and emails) has been collected with the appropriate consent and in accordance with your organisation’s data protection policies.
We take privacy seriously. You can view our Privacy Policy for all the details.
4. Delivery
Playbooks are usually delivered by email within a few hours of the questionnaire being completed.
Emails will come from: hello@engageandinspire.co.uk
To help us deliver without delays:
Please ensure this email address is not blocked or filtered by your organisation's IT systems or spam filters
For bulk orders, we provide a client tracker so you can monitor usage and see who has or hasn’t completed the questionnaire
We’ll always do everything possible to ensure your team receives their Playbooks smoothly and on time. If there are any delivery hiccups, just get in touch and we’ll be happy to help.
5. Refunds
Because each Playbook is fully personalised and generated through a live process, we are unable to offer refunds once a Playbook has been created.
That said — if something hasn’t worked properly, let us know. We want you to love what you receive, and we’ll do what we can to make it right.
6. Use of the Playbook
The LEAD Playbook is for personal or internal use only.
You may:
Share it with the individual it was created for
Use it in team development conversations or leadership sessions
You may not:
Modify or reproduce the content for resale
Use it as a formal performance or selection tool
Share the content publicly without our permission
All content remains the intellectual property of Engage & Inspire Ltd.
7. Contact Us
Got a question about your order or these terms?
We’re a real human team and we’d love to help.
📧 Email: hello@engageandinspire.co.uk
Effective Date: 28th March 2025
Welcome to Engage & Inspire! These Terms of Service apply to any purchase of the LEAD Playbook, whether made for individual use or on behalf of others through a bulk order.
By completing your purchase, you’re agreeing to the following terms — all designed to keep things clear, fair, and GDPR-friendly for everyone.
1. What You’re Buying
The LEAD Playbook is a personalised leadership insight tool.
Each Playbook is generated based on responses to an 18-question behavioural questionnaire and provides practical, scenario-based leadership insight based on an individual’s unique blend of preferences.
You may purchase:
A single Playbook for your own development
Bulk licences for others within your organisation
Each Playbook is unique to the person who completes the questionnaire and is intended for their personal leadership development.
2. Not a Psychometric Assessment
The LEAD Playbook is not a psychometric profile.
It does not assess personality, intelligence, ability, or performance.
It is designed to support self-awareness and leadership development based on behavioural preferences — not to inform hiring, promotion, or performance decisions.
If you’re looking for something that ticks those boxes, this isn’t it.
3. Data and Privacy
We only collect what we need to generate and deliver each Playbook:
First name, surname, and email address. That’s it.
We:
Do not store personal data for longer than 30 days
Do not use your data for marketing without consent
Do not share data with any third parties
Do anonymise behavioural scores before sending them to our AI system for Playbook generation
If you're purchasing Playbooks in bulk, it's your responsibility to ensure the data entered (names and emails) has been collected with the appropriate consent and in accordance with your organisation’s data protection policies.
We take privacy seriously. You can view our Privacy Policy for all the details.
4. Delivery
Playbooks are usually delivered by email within a few hours of the questionnaire being completed.
Emails will come from: hello@engageandinspire.co.uk
To help us deliver without delays:
Please ensure this email address is not blocked or filtered by your organisation's IT systems or spam filters
For bulk orders, we provide a client tracker so you can monitor usage and see who has or hasn’t completed the questionnaire
We’ll always do everything possible to ensure your team receives their Playbooks smoothly and on time. If there are any delivery hiccups, just get in touch and we’ll be happy to help.
5. Refunds
Because each Playbook is fully personalised and generated through a live process, we are unable to offer refunds once a Playbook has been created.
That said — if something hasn’t worked properly, let us know. We want you to love what you receive, and we’ll do what we can to make it right.
6. Use of the Playbook
The LEAD Playbook is for personal or internal use only.
You may:
Share it with the individual it was created for
Use it in team development conversations or leadership sessions
You may not:
Modify or reproduce the content for resale
Use it as a formal performance or selection tool
Share the content publicly without our permission
All content remains the intellectual property of Engage & Inspire Ltd.
7. Contact Us
Got a question about your order or these terms?
We’re a real human team and we’d love to help.
📧 Email: hello@engageandinspire.co.uk